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Kim Shaffer comes to Elite Physical Therapy & Wellness with years of experience as a receptionist in healthcare front-desk roles, including vision and dental offices. Kim also has years of experience in the environmental service field. She is experienced in patient scheduling, insurance coordination, and maintaining efficient office workflows. Known for delivering a kind, professional service, creating a welcoming environment for patients, and supporting clinical teams to ensure a smooth and positive care experience.
She is a detailed and organized receptionist skilled at greeting clients and resolving inquiries with patience and care. Kim takes pride in building positive relationships with patients and co-workers, and her compassionate approach to ensuring every visitor feels welcomed and valued from check-in to check-out.

She and her husband Davey are residents of Jefferson, PA, and outside of work, she enjoys spending time with family. She also enjoys Bible Journaling and Crafting.